Privacy policy

Last updated: May 6, 2026
Chic Avenue operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Chic Avenue is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply regarding the handling of personal information.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Personal Information We Collect
“Personal information” means any information that identifies or can reasonably be linked to you. We may collect the following types of personal information:
Contact Information: Name, address, billing/shipping address, phone number, email address
Payment Information: Credit/debit card details, payment method, transaction details
Account Information: Username, password, preferences
Order Information: Products viewed, added to cart, purchased, returned or cancelled
Communication Data: Messages or inquiries you send us
Device Information: IP address, browser type, device details
Usage Data: How you interact with our website and Services
2. How We Collect Information
We collect personal information:
Directly from you (orders, account creation, support requests)
Automatically through cookies and similar tracking technologies
From service providers such as Shopify
From third-party partners and advertising platforms
3. How We Use Your Information
We use your information to:
Provide Services
Process orders and payments
Deliver products and manage shipping
Maintain accounts and customer support
Improve user experience and recommendations
Marketing & Advertising
We may use your data to send promotional messages and show relevant ads based on your activity on our store.
Security & Fraud Prevention
We use information to detect fraud, secure transactions, and protect our website and users.
Communication
We use your information to respond to inquiries and provide customer support.
Legal Compliance
We may use your data to comply with legal obligations and enforce policies.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Remember your preferences
Analyze traffic
Deliver personalized advertising
You can disable cookies in your browser settings, but some features may not work properly.
5. Sharing Your Information
We may share your personal information in the following cases:
With Shopify and service providers (payment processing, shipping, analytics, hosting)
With marketing and advertising partners (including platforms like TikTok) for ad performance and audience targeting
When required by law or legal processes
During business transfers such as mergers or acquisitions
With your consent or instructions
We do not sell your personal information in the traditional sense, but we may share limited data for advertising and analytics purposes.
We may share limited personal information with third-party platforms such as TikTok for advertising, analytics, and marketing purposes. These platforms may process your data according to their own privacy policies.
6. Relationship with Shopify
Our store is hosted on Shopify. Shopify processes your data to help provide, manage, and improve our Services. Shopify may also use your data for analytics and security purposes in accordance with its own privacy policy.
For more information, you can review Shopify’s Privacy Policy.
7. Data Retention
We retain your personal information only as long as necessary to:
Fulfill orders
Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements
8. Children’s Privacy
Our Services are not intended for children under the age of 13 (or applicable age in your region). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Request a copy of your data
Opt out of marketing communications
You may contact us to exercise these rights.
10. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
12. International Transfers
Your information may be transferred and processed outside your country. We use appropriate safeguards such as standard contractual clauses where required.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, you can contact us:
📧 chicavenue2004@gmail.com
📍 Main Road - Jamilabad Taxila, Taxila, 47080, Pakistan