Refund policy

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at chicavenue2004@gmail.com. Please note that returns will need to be sent to the following address: Chic Avenue - Main Road Taxila - Punjab - Pakistan 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at chicavenue2004@gmail.com.

These Terms and Conditions govern your use of the Chic Avenue website and Services operated by Chic Avenue, powered by Shopify. By accessing our website or purchasing from us, you agree to these Terms.
1. Use of Our Services
By using our website, you confirm that you are at least the age of majority in your country or have permission from a guardian.
You agree not to use our products or Services for any illegal or unauthorized purpose.
2. Products and Pricing
We make every effort to display product details, descriptions, and prices accurately. However, we reserve the right to:
Modify or discontinue products at any time
Update prices without prior notice
Limit quantities per order
3. Orders and Payment
We reserve the right to refuse or cancel any order if:
Product availability issues occur
Payment is suspected as fraudulent
Incorrect or incomplete information is provided
All payments must be completed before order processing.
4. Shipping
Shipping times are estimated and may vary depending on location and external factors. We are not responsible for delays caused by courier companies or customs.
5. Intellectual Property
All content on this website (logos, images, text, designs) belongs to Chic Avenue and may not be copied or reused without permission.
6. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our Services or products.
7. Changes to Terms
We may update these Terms at any time. Continued use of our Services means you accept the updated Terms.